boultb's Review of Psion Series 5mx
21st Oct 2003
Overall Rating
- Value for money
- Battery Life
Easy to use, low power consumption, instant - no bootingup/
Bad Points
Poor mechanical design leading to failure
General Comments
I have had 3 - Psion Series 5mx's, the last 2 being mx models. I must be slow!. All have failed after 12 months or so by the same mode - the screen image collaspes to a dark line. The screen itself is ok as it works if the lid is opened a fraction.
There is no local agent in NZ. it is probably not worth having so many disgruntled customers.
I have attempted to contact the UK princpal via the web. The web site is useless. I did leave a message with the webmaster but that was ignored. In desparation I sent a letter! A person did try to contact me by phone but the 12hour difference was too much for them. He did sideways acknowledge the problem but offered no solution.
The poor service coupled with a shonky product is worthy of a legal challenge as I believe the computer is not fit for service.
Brian Boult
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On average, people found this review not helpful
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