southwest airlines review

Have a picture of Southwest Airlines?, please send it to us.
Picture courtesy of Dan.

Average Ratings
Flight on time?7.1/10 Based on 12 ratings
Customer service6.6/10 Based on 12 ratings
Comfort on flight6.6/10 Based on 12 ratings
Quality of food3.8/10 Based on 10 ratings
Value for Money6.6/10
Reviewer Rating7.1/10
Overall Rating6.9/10 Based on 18 ratings
60% Recommended9 out of 15 Reviews

Review of Southwest Airlines

By daiablackwell on 24th Dec 2007

daiablackwell's Ratings
Flight DateDecember 2007
Flight From - ToHouston to Chicago
Ticket classEconomy
Flight on time?5/10
Customer service1/10
Comfort on flight0/10
Quality of food1/10
Value for money3/10
Overall value2/10
no daiablackwell's recommendation

Good Points

Customer service over the phone is great.

Bad Points

New seating arrangements.

General Comments

If you're traveling with children under 4, Southwest Airlines new seating arrangement can be NIGHTMARE. I held up the line while trying to maneuver an infant, toddler, stroller and car seat by myself. In the old method, we used to get assistance and plenty of time when we PRE-BOARDED and we didn't have to hold any other passengers up while getting situation (Believe it or not, parents traveling with small children and equipment actually need more time to set up). We used to get to sit right up front, away from other passengers and closer to flight attendants in case we needed help. Now, we are lucky if we can find 3 seats together away from the wing (where the noise makes my infant cry). As a parent of an infant & toddler, I do all I can to be courteous to other passengers. Southwest, please do us all a favour and allow parents with small children to board first again. Failure to do this is making life difficult for parents and other passengers in my opinion.

Important, please be aware that:

  1. For each negative review there may be hundreds of satisfied customers.
  2. None of the information is validated by Review Centre. Reviews are the opinions of the individuals concerned. All Content published is moderated to meet our Terms and Conditions.
  3. We encourage companies to respond to negative reviews by using the comment facility at the bottom of the reviews.
Respect given for daiablackwell's review.
Helpful Unhelpful Agree Disagree
0 0 1 0

Total Respect: +1

How have you found this review?


1 Comment on Review by daiablackwell for Southwest Airlines

  1. headtrip Rank: Staff Sergeant on 6th Feb 2008

    Even business travelers with priority seating complain because instead of avoiding noisy children, they children board after they are seated and can not be avoided once the plane is full. In considering all it's options, perhaps Southwest might considering reserving it's first 10 rows for travelers without children, and reserving the last 10 rows for families with children, so that we the travelers can have a more comfortable flight.



Top Airlines
Aer Lingus
Aeroflot Russian Airlines
Air Berlin
Air Dolomiti
Air Europa
Air France
Alitalia
Austrian Airlines
BA British Airways
BMI Baby
BMI www.flybmi.com
Brussels Airlines
Czech Airlines
Delta Airlines
EasyJet
EuroFly
First Choice Airlines
Flybaboo, www.flybaboo.com
Flybe
FlyGlobeSpan
Iberia Airlines
Jet2.com
KLM
LAN Airlines
Lufthansa
Monarch www.flymonarch.com
Ryanair
SN Brussels Airlines
Thomsonfly
Transavia
US Airways
Vueling Airlines
XL Airways
Requested reviews
Air Baltic
Austrian Startseite
Clickair
Condor
Estonian Air
Germania
LTU
Uzbekistan Airways

Would you like to see a review that's not being listed?

Hot Stuff in Airline Reviews
Airline Reviews
  1. Air Asia
  2. American Airlines
  3. BA British Airways
  4. BMI Baby
  5. BMI www.flybmi.com
  6. EasyJet
  7. Excel Airways
  8. First Choice Airlines
  9. Flybe
  10. Jet2.com
  11. Lte International Airways
  12. Qantas Airways
  13. Ryanair
  14. Thomas Cook
  15. Thomsonfly
  16. United Airlines
  17. Zoom Airlines
Web Results
Expedia.co.uk Travel> Book cheap flights, travel, hotels and ...
For cheap flights, holidays, city breaks, car rental and hotels. Create your perfect trip, explore your options or be inspired at Expedia.co.uk...

www.expedia.co.uk
Cheap Flights - Compare prices on cheap flights, airlines and travel ...
Compare cheap flights and travel deals to destinations worldwide from over 250 major airlines and travel agents; all chosen by our travel experts...

www. cheapflights .co.uk
Ryanair.com - Book your cheap flight, hotels, car rental with ...
The low Fares Airline. Ryanair offers cheap flight to over 145 destinations throughout Europe. Book your cheap ryanair flights on Ryanair.com.

www.ryanair.com
easyJet.com - book cheap flights, hotels and car hire online
Book cheap flights online with easyJet. Low cost flights to top European destinations - grab a deal that fits your budget. Bargain flights to Spain, France, Germany, Italy and more. Visit our partner ...

www.easyjet.com
Book flights, hotels, city breaks, car hire, holidays and more with ...
Book travel for less with Travelocity.co.uk. Choose from top offers on flights, hotels, city breaks, car hire, holidays, skiing and more.

www. travelocity .co.uk
Book Cheap Flights, Hotels, Package Holidays, Car Hire& More - ...
Cheap Flights to Tenerife, Arrecife, Paphos, Mahon, Las Palmas, Malaga, Alicante, Faro, Heraklion, Palma and the rest of the World. We search over 100 Airlines and 50,000 Hotels. ABTA, IATA, ATOL Bonded. ...

www.flightline.co.uk
Cheap Online Flights - Cheap Flights - Discount Holidays UK
Reservations for cheap flights, discount holidays, hotels, car hire, travel insurance and train tickets for travel departing from the UK. ... Flight Offers& Latest Travel News with Cheap Online Flights

www. cheaponlineflights .com
Flybe - Cheap flights& budget flights
Preassigned seating when you book flights, avoids the undignified scrums other budget flights put you through;

www.flybe.com
Cheap Flights | Book Flights Online | Jet2.com
Book cheap flights with Jet2.com the low cost airline to European destinations including Spain,Canary Islands, France, Germany, Cyprus, Crete and Italy. Find special offers on cheap flights to Europe.

www.jet2.com
bmibaby the low cost airline with tiny fares - cheap flights, ...
cheap flights at bmibaby.com, the low cost airline with tiny fares provides cheap flights and an online booking service to holiday and business destinations in Europe.

www.bmibaby.com