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- Princess07724's review
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| Quality of service | 2/10   |
|---|---|
| Layout of shop | 6.4/10 |
| Value for Money | 1.7/10 |
| Overall rating | 1.9/10 |
By Princess07724
on 21st Dec 2007
| Goods purchased & cost | Shoes, £110 |
|---|---|
| Quality of service | 0/10 |
| Layout of shop | 7/10 |
| Value for money | 0/10 |
| Overall value | 0/10 |
 Princess07724's recommendation | |
They have some very nice items.
They are over-priced and badly made.
LK Bennett was once upon a time one of my favorite shops, but after having to deal with their customer services regarding some faulty (£110) shoes, I will never buy anything from this shop again. I have been refused a refund or exchange, and the unfriendly customer service advisor then proceeded to post the shoes back to my home address (non recorded delivery), and now the shoes are missing, and I can not get anyone to respond to my phone calls...not really what I expect from a high end High Street shop.
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