Verityv's Review of ANC Courier Service
21st Dec 2007
Overall Rating
- Value for money
Purchased 3 time sensitive items at the same time from an internet supplier using ANC Courier service to be delivered together. Never used them before so totally unpredjudiced. Waited 3 days for 1st parcel that arrived yesterday containing 2 of the 3 items which is fine except for the fact they have no knowledge of a 2nd parcel containing 3rd item.Received a message yesterday afternoon saying i need to call my local ANC depot as they have an address query with regards to a parcel for me. Now they have my 2nd parcel but do not know where i live.How can this be when they delivered the first parcel to me yesterday. This is irrelevant to the person i am speaking with as they have no idea who the driver yesterday was.Terrible.Now i am stuck at home waiting for this parcel so i dont miss it, if they find me that is, god only knows when that will be because when i called back earlier as the parcel had not arrived they cant tell me which driver has it , if a driver has it or how to get hold of the drivers to check.What!! I cant take the chance of missing them though as it is so close to Christmas. How can they not find my address when they delivered to me yesterday. Doesnt make sense.Anyhow i sit here waiting still, quite annoyed, when i have a variety of things to attend to and am unable. ANC =unreliable disorganised chaos and a waste of my time.
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