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Picture courtesy of Paul.
| Customer Service | 2.1/10   |
|---|---|
| Quality of website | 4.9/10 |
| Value for Money | 3.1/10 |
| Reviewer Rating | 2.4/10 |
| Overall Rating | 2.5/10 |
By Guest. on 21st Dec 2007
| Goods purchased & cost | Sony phone |
|---|---|
| Customer service | Non-Existent |
| Delivery | On time |
| Quality of website | 3/10 |
| Value for money | 0/10 |
| Overall value | 0/10 |
 Guest.'s recommendation | |
Phone delivered quickly
Customer service poor
Mobileshop rejected my first cashback claim as it was beyond thirty days of the bill date, this despite me explaining I had to get a copy invoice from the provider as original was not received. They don't bother contacting you to explain this, either. The 30 day rule just seems to be to avoid paying their cashback to customers. Their customer service people seem hapless and unable to provide customer service.
I won't be using them again, nor would I recommend them.
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