Mobile Shop www.mobileshop.com Review

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Mobile Shop www.mobileshop.com
1.2 stars
Average rating for this product is: 1.2 out of 5

From 6 ratings and 135 reviews

Thumb down 17% of users recommend this product

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Guest's Review of Mobile Shop www.mobileshop.com

21st Dec 2007

Overall Rating

0 stars
  • Value for money
    0 stars
  • Customer service
    Non-Existent
  • Quality of website
    1.5 stars
  • Goods purchased & cost
    Sony phone
  • Delivery
    On time
Good Points

Phone delivered quickly


Bad Points

Customer service poor


General Comments

Mobileshop rejected my first cashback claim as it was beyond thirty days of the bill date, this despite me explaining I had to get a copy invoice from the provider as original was not received. They don't bother contacting you to explain this, either. The 30 day rule just seems to be to avoid paying their cashback to customers. Their customer service people seem hapless and unable to provide customer service.

I won't be using them again, nor would I recommend them.

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