Toy Store Inc Review

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0.2 stars
Average rating for this product is: 0.2 out of 5

From 0 ratings and 15 reviews

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twindad's Review of Toy Store Inc

20th Dec 2007

Overall Rating

0.5 stars
  • Value for money
    3 stars
  • Quality of service
    0 stars
  • Goods purchased & cost
    $20.00
  • Layout of shop
    3.5 stars
Good Points

I wish I could think of some.


Bad Points

I received no communication after charging my credit card, and no response to multiple e-mail requests for update. Order placed on 12/11, and I have still had no notice of shipment on 12/20. I can not find a published phone number. High shipping costs (especially considering at this point I'm not sure if I will receive my order).


General Comments

I placed an order for a toy from Toy Store Inc on 12/11/07. On the www.toystoreinc.com web site, the item was showing in stock and to be shipped within 48 hours. After my order confirmation and having my credit card charged through Paypal, I have not received any further communication from the store. Today is 12/20 and I have not received a shipping notice and the online order status has not changed. Worst of all, I have been attempting to contact the vendor since 12/14 asking for an update. I have received no response to multiple e-mails and have no published phone number. I found a phone number for Toy Store Inc listed on the paypal site, however when I call a voice mail service answers and there is no indication the number is correct. I am extremely frustrated with this store. Now my son will not have the toy he wants for Christmas.


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