Dyson CRO1 Review

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Dyson CRO1
2.8 stars
Average rating for this product is: 2.8 out of 5

From 3 ratings and 26 reviews

Thumb down 46% of users recommend this product

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bigjd66's Review of Dyson CRO1 washing Machine

Overall Rating

5 stars
  • Value for money
    5 stars
  • Special Features
    Not supplied
  • Durability
    5 stars
  • Service & Support
    5 stars
  • Owned Product For:
    More than 1 year
  • Ease of Use
    4 stars
  • Style
    4.5 stars
Good Points

Massive drum.
Dyson's flawless customer service.


Bad Points

More expensive than most others (but worth it if you can afford the price)
Have stopped making washing machines.


General Comments

I bought my Dyson CR01 six years ago.

When it was 12 months old it developed a fault with the bearings, dyson replaced the machine without question.

In 2005 i received a phone call from Dyson customer service stating that they were offering upgrades to the older CR01 models that would give them the improved capability of the newer designs (hardware and software upgrades). I was initially skeptical, but when I asked what the charge would be they stated it was a free service; true enough the upgrades were completed free within a few days.

Since the machine was replaced 5 years ago I have had trouble free use until recently (unfortunately the machine is well out of the extended warranty period), however the machine was still repaired by Dyson, parts and labour, with no charge.

Although these machines cost a lot when new the OUTSTANDING Dyson customer service should mean that they literally last forever....don't be put off even buying a second hand one if you can!

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