Guest's Review of Royal Bank of Scotland
15th Dec 2007
Overall Rating
- Telephone Banking
- Local Branch
- Customer Service
- Internet Banking
- Cash Point Facility
No good comments to make about The Royal Bank of Scotland.
Bad Points
Terrible customer service.
General Comments
Absolutley disgusted with the way the Royal Bank of Scotland has treated me recently. They chased me to open a student account, yet they didn't explain the account to me properly, and now I'm £60 in debt with a card protection plan that I had unknowingly signed up for with the bank. I shall be moving banks as soon as possible.
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