Past Times www.pasttimes.com Review

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1.5 stars
Average rating for this product is: 1.5 out of 5

From 3 ratings and 2 reviews

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fernange's Review of Past Times www.pasttimes.com

14th Dec 2007

Overall Rating

0 stars
  • Value for money
    0.5 stars
  • Customer service
    Non-Existent
  • Quality of website
    0.5 stars
  • Goods purchased & cost
    Music system £250
  • Delivery
    Still waiting
Good Points

Great products


Bad Points

Appalling service


General Comments

After waiting a month for a Christmas present to be delivered I phoned customer services to find out. It took me 20 minutes to get through to someone and then I was told that they needed more information other than the order number to track my order (of which I phoned again, waited another 20 minutes to be told the item had been discontinued). The supervisor I dealt with was unbelievably incompetent and only offered an apology after I told him what an appalling service it was. I will NEVER use this service again.

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