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- Guest.'s review
Have a picture of LAN Airlines?, please send it to us.
Picture courtesy of Ignacio Fernández.
| Flight on time? | 4.1/10   |
|---|---|
| Customer service | 3.9/10 |
| Comfort on flight | 5.8/10 |
| Quality of food | 4.3/10 |
| Value for Money | 4.3/10 |
| Reviewer Rating | 3.9/10 |
| Overall Rating | 3.5/10 |
By Guest. on 14th Dec 2007
| Flight Date | 09/07 |
|---|---|
| Flight From - To | SCL/LAX |
| Ticket class | Economy |
| Flight on time? | 10/10 |
| Customer service | 9/10 |
| Comfort on flight | 10/10 |
| Quality of food | 10/10 |
| Value for money | 9/10 |
| Overall value | 9/10 |
 Guest.'s recommendation | |
Modern fleet.
Excellent in flight entertainment, even in coach.
Excellent service from check-in through arrival.
Clean planes compared to competition.
Good on time performance.
Other options cost less (but generally don't reach LAN's quality).
Overall, the airline is excellent. I am based in Santiago, and frequently fly to Argentina and Brazil. Absolutely nothing compares to LAN for these destinations, and the few times I have chosen a different airline, I haven't been satisfied. When I fly to the USA and Europe, LAN is my first choice when flight times and destinations permit. With LAN you are minimizing your risks -- you are likely to get comfort and excellent service, a well-maintained plane, etc. I much prefer LAN to the American airlines that fly from Santiago. Some of the European airlines may be as good or better when traveling to Europe... but that would just mean they are extremely good airlines.
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