oasis hong kong review

Have a picture of Oasis Hong Kong?, please send it to us.

Average Ratings

Flight on time?	7.8/10
Customer service	5.5/10
Comfort on flight	5.3/10
Quality of food	4.5/10
Value for Money	7/10
Overall rating	5/10

50% Recommended3 out of 6 Reviews

• Overview
• Reviews
• Write your review
• Ask a Question

By rfung on 13th Dec 2007

rfung's Ratings

Flight Date	Dec 2007
Flight From - To	Vancouver
Ticket class	Business
Flight on time?	8/10
Customer service	0/10
Comfort on flight	5/10
Quality of food	2/10
Value for money	5/10
Overall value	0/10
rfung's recommendation

Good Points

Cheap Fare

Bad Points

Terrible Check In Service!

Today we checked in to OasisBusiness on December 13th 2007. There were two gate agents who were at the Business Class check in. When it was our turn to check in the agent was extraordinarily short with not a "hello How are you" or any type of greeting. We were treated worse than the economy check in who seemed to have friendly staff assisting those passengers. We asked if there was a possibility of choosing our seats and without even looking at us the agent said "NO! There is nothing for you other than the ones we have assigned!"

I told him that I felt we received poor service and that we would complain. I asked him for his name and he replied with a very likely fictitious name when I asked him his last name he said "I cannot give it to you as it is company policy". I again told him I intended to complain and he relied in chinese (not realizing I speak chinese) "GO ahead and try!"

SO if you are flying Oasis take it for what it is a "A cheap fare" don't expect any service and especially don't expect and respect.

General Comments

I would not fly this airline again as it does not treat its best customers with any respect whatsoever.

Important, please be aware that:

1. For each negative review there may be hundreds of satisfied customers.
2. None of the information is validated by Review Centre. Reviews are the opinions of the individuals concerned. All Content published is moderated to meet our Terms and Conditions.
3. We encourage companies to respond to negative reviews by using the comment facility at the bottom of the reviews.

Total Respect: -1