Debenhams Store Card Review

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Debenhams Store Card
2.3 stars
Average rating for this product is: 2.3 out of 5

From 5 ratings and 15 reviews

Thumb down 27% of users recommend this product

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claire1477's Review of Debenhams Store Card

12th Dec 2007

Overall Rating

4.5 stars
  • Value for money
    4 stars
  • Ease Of Making A Payment
    4.5 stars
  • Card Benefits
    Excellent
  • Customer Service
    3.5 stars
Good Points

10% Discount in Cafe with Standard Card
20% Discount in Cafe with Gold Card
Gold Card Holders also get access to customer lounge with free tea & coffee, free online delivery, free hem and sleeve adjustments, invitation to sale previews with access to discounts before everyone else


Bad Points

Customer service for store cards is GE Capital, via 'remote processing' - it can be difficult to communicate problems to them


General Comments

Generally, I believe that the Debenhams Store Card is a great card to have,as long as all is running smoothly.

I think that the interest rates are not too exceptional but then, if you can pay full balance then not an issue.

I find that the Customer service in Debenhams is generally excellent but they appear go that little bit further for store card holders.

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