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| Ease of use | 5/10   |
|---|---|
| Customer Service | 2.6/10 |
| Overall rating | 3.3/10 |
By pilgrim1
on 11th Dec 2007
| Ease of use | 5/10 |
|---|---|
| Customer Service | 3/10 |
| Overall value | 0/10 |
 pilgrim1's recommendation | |
I have been happy with this bank in the past.
Overdraft fee.
I would not recommend this bank to anyone who has, or would want, a smaller overdraft which they only use sporadically. Why? They used to charge about 6% interest on authorized overdrafts which was very good. Now they have introduced a swinging 50p a day! There is no buffer and I have been charged 50p a day for just using £1 of my overdraft. Seven days of being between £1 and £130 overdrawn has cost me £3.50. My maximum overdraft is just £200. The previous six months charges on my overdraft were just £1.50!
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