- Review Centre
- Electronics
- Home Cinema
- Digital TV
- Direct TV Service
- neenbean50's review
Have a picture of Direct TV Service?, please send it to us.
| Customer Service | 0.6/10   |
|---|---|
| Features | 2.7/10 |
| Value for Money | 1.5/10 |
| Reviewer Rating | 0.9/10 |
| Overall Rating | 1/10 |
By neenbean50 on 11th Dec 2007
| Time Service Used | Less than a Week |
|---|---|
| Customer Service | 0/10 |
| Features | 0/10 |
| Value for money | 0/10 |
| Overall value | 0/10 |
 neenbean50's recommendation | |
There are no good points
I can not get in contact with a person to talk to when calling the customer service number.
I received an advertisement at my home from Direct TV Service assuming that because I have a Spanish last name I am ignorant and do not speak English.
In my opinion, they assume, and I quote "Most likely, you and your family switch from Spanish to English without even noticing." In fact I do not speak Spanish, I married into that last name and my husband does not speak Spanish either.
When calling to complain I was transfered three times, and then to the Direct TV Mas! That person on the customer service line didn't speak any ENGLISH!
Last time I checked, we were in the United States of America where the native language is English- not SPANISH. I think that the entire company will not direct you to a person, they appear to do a great job blaming someone else.
Important, please be aware that:
neenbean50's review has yet to be rated - Be the first!
Would you like to see a review that's not being listed?
