Maxtor One Touch III 300GB USB2/Firewire 400 Combo Review

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3.5 stars
Average rating for this product is: 3.5 out of 5

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cayrick's Review of Maxtor One Touch III 300GB USB2/Firewire 400 Combo

9th Dec 2007

Overall Rating

1 stars
  • Value for money
    1 stars
  • Time External Device Owned
    1 - 6 Months
Good Points

Eye catching, exterior good software.


Bad Points

Computer locks up while in use. Severe overheating problem. Technical support issues.


General Comments

I have a Maxtor 750 gb one touch III drive. The ice cold colored side panels are a poor idea because they are a poor heat dissipater. I contacted Seagate product support twice and they never mentioned or acknowledged an overheating problem. A classic symptom of overheating is a computer lockup. Because Seagate would not admit to the problem I spent countless hours unloading and reloading software then testing the results. In the end I popped off the plastic side panels and screwed the brushed aluminum perimeter strip back into place and now it works. It looks ugly but at least it is function over form and not the other way around. I had a one touch I before and bought a new Maxtor backup because I liked the backup software. The Maxtor design group needs a tune up in heat transfer and get back to making aluminum cases with heat fins and get their product support group to come clean with customers.

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