WPA Health Insurance Review

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3.2 stars
Average rating for this product is: 3.2 out of 5

From 1 rating and 4 reviews

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yoric's Review of WPA Health Insurance

8th Dec 2007

Overall Rating

1.5 stars
  • Value for money
    0.5 stars
  • Customer service
    2.5 stars
  • Have you made a claim?
    Yes
Bad Points

I find that it takes ages to answer the phone.

They require specialists to fill in claim forms, but in my experience, they expect you to pay if the specialist charges for this service.


General Comments

Despite the fact I telephoned on numerous occasions to check that my policy covered a cortisone injection and was told on every occasion it did, when the claim was sent in, WPA Health Insurance didn't pay out, and no reason was given which means more telephone calls and waiting stacked for somebody to answer, each time somebody different..to find out why it wasn't paid.

You get the feeling that WPA just look for reasons, excuses to avoid paying out, even though I still pay 25% of the claim anyway.

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