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| Value for Money | 3.3/10 |
|---|---|
| Overall rating | 2.8/10 |
By BGPLONdon on 4th Dec 2007
| Date of hire (month/year) | August 2007 |
|---|---|
| Country & City of hire | Malaga Spain |
| Condition of vehicle | Poor |
| Choice of vehicles | Poor |
| Value for money | 0/10 |
| Overall value | 0/10 |
| | |
The car had four wheels
It was dirty and did not have a locking wheel nut in the car so when the tyre took in a nail one week into our holiday, we were stuck in 47 degrees of heat and no garage could help us. We made nine calls to the Malaga office but a rude woman refused to listen to us and kept putting down the phone on us and we were forced to drive back to the airport - with a child in the car and a nail sticking out of our tyre - to change the car. Dangerous and it ruined our week.
The company had rendered their car unusable. After our holiday, their customer service was rubbish.
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