marosc's Review of Cinema Paradiso www.cinemaparadiso.co.uk
4th Dec 2007
Overall Rating
- Value for money
- Content
In my experience I think it was a slow delivery. I didn't get a refund of the first monthly fee after trial cancelled.
General Comments
I started a "free" trial with Cinema Paradiso. As far as I am aware it took a few days for the DVDs to even be dispatched. I cancelled the trial well before it was due to finish and returned my DVDs. They then charged me my first monthly fee. I was expecting this to be refunded after they received my DVDs but this didn't happen. When I queried this they told me that I would not be refunded as they received the disc's after the trial had finished - in my opinion this is totally unlike every other internet DVD rental company trial policy I've ever encountered and meaning that I've effectively had to pay for my "free" trial. I'm very unhappy to say the least - I wouldn't recommend useing them!
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