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Picture courtesy of Sean.
| Content | 5/10 |
|---|---|
| Reliability | 5.7/10 |
| Customer Service | 3.3/10 |
| Speed Consistency | 4.7/10 |
| Value for Money | 4/10 |
| Reviewer Rating | 4.2/10 |
| Overall Rating | 4.3/10 |
By krowdrah on 3rd Dec 2007
| Reliability | 9/10 |
|---|---|
| Customer Service | 9/10 |
| Speed Consistency | 10/10 |
| Value for money | 9/10 |
| Overall value | 9/10 |
| | |
Incredibly reliable service- have only had 3 short outages in over 14 years.
Good office/phone support (on the 3 times I have had to ring them!)- They wrote to inform me they were upgrading my access speed at no cost.
Automated phone reports of service
Unlimited email accounts
None
Have been with Demon for over 14 years. They may not be the cheapest of providers; I have searched around and can sign up for far cheaper deals, even at similar speeds- but no one seems to be able to match their incredible reliability and quality of service, and I am loathe to switch to a cheaper provider with poorer quality of provision. I need constant unquestioned provision- and am prepared to pay more for the peace of mind.
If you are looking for broadband access, do your homework and read reviews of providers first!

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