Fitzgerald Hotel Review

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Guest's Review of Fitzgerald Hotel San Francisco

3rd Dec 2007

Overall Rating

0 stars
  • Value for money
    0 stars
  • Board Basis
    Full board
  • Accommodation
    0 stars
  • Food
    0 stars
  • Location
    1.5 stars
  • Date of stay
    10/2007
  • Tour Operator
    Not supplied
  • Customer Service
    0 stars
  • Resort
    0 stars
Good Points

Location is ok


Bad Points

Terrible Customer Service, dirty, dark, small and bed bugs


General Comments

Bed Bugs and Bad Customer Service
First of all our room was completely tiny. There was barely 18" on either side of the bed. The bathroom had a funny smell emanating from it and the walls were paper thin. But worst of all, in the middle of the night found our room crawling with bed bugs. I had bites all over my arms legs and chest. Whats worse, the management didn't appear to care much at all. We had booked in for three nights but left after only one and they still had the nerve to try to charge us $50 for an early check out fee. This place is truely awful.

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