timbobonanza's Review of Alliance & Leicester
30th Nov 2007
Overall Rating
- Telephone Banking
- Local Branch
- Customer Service
- Internet Banking
- Cash Point Facility
High interest rate products
Bad Points
Offset by incredibly low customer service
General Comments
I would not recommend anyone opening an account with A&L. If you have a problem its difficult to get help. It's a cheap and cheerful business with cheap and cheerful service quality. I am closing all the accounts I have with them when the interest on my savings matures.
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Members' Comments ontimbobonanza's Review
nosskibird on 7th Jan 2008
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I totally agree. The customer service I've had recently has been appalling. 5 different staff told me 5 different things! No records of the call appear to have been kept!