Alliance & Leicester Review

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Alliance & Leicester
1.2 stars
Average rating for this product is: 1.2 out of 5

From 2 ratings and 24 reviews

Thumb down 17% of users recommend this product

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timbobonanza's Review of Alliance & Leicester

Overall Rating

0 stars
  • Telephone Banking
    0 stars
  • Local Branch
    0 stars
  • Customer Service
    0 stars
  • Internet Banking
    2.5 stars
  • Cash Point Facility
    2.5 stars
Good Points

High interest rate products


Bad Points

Offset by incredibly low customer service


General Comments

I would not recommend anyone opening an account with A&L. If you have a problem its difficult to get help. It's a cheap and cheerful business with cheap and cheerful service quality. I am closing all the accounts I have with them when the interest on my savings matures.


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Members' Comments ontimbobonanza's Review

  • nosskibird on 7th Jan 2008

    I totally agree. The customer service I've had recently has been appalling. 5 different staff told me 5 different things! No records of the call appear to have been kept!