Rogann's Review of Air Parks www.airparks.co.uk
26th Nov 2007
Overall Rating
- Value for money
- Ease Of Navigation
Car damaged whilst parked at Mackadown Lane Birmingham.18/09/07 to 25/09/07
Damage acknowledged by site supervisor. Customer service report completed and signed by site supervisor. Since then ALL phone calls to customer services unanswered or messages ignored. One E mail response to say problem was being investigated, have been waiting two months and two further E mails have gone unanswered. I hold little hope of ever getting any kind of professional service or satisfaction from this company. They have had my money and now they do not want to know! I will certainly NEVER use Airparks again or recommend them to any one else. Buyer beware, your car would be safer parked in the street than with this bunch.
On average, people found this review very helpful
Members' Comments onRogann's Review
LEGLESS on 23rd Oct 2009
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I found this review very helpful because...it mirrors the problems which I have had.The trouble is they are getting away with it, even though they have a system which verifies that the vehicle was unmarked when it was left, they just inform you that it is not their problem!!!