Royal Bank of Scotland Business Bank Account Review

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1.2 stars
Average rating for this product is: 1.2 out of 5

From 3 ratings and 16 reviews

Thumb down 13% of users recommend this product

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Greenfingerz's Review of Royal Bank of Scotland Business Bank Account

Overall Rating

0.5 stars
  • Value for money
    1.5 stars
  • Banked with company
    1 year and over
  • Customer service
    0.5 stars
Good Points

I use Business Banking Direct because they were offering free banking.


Bad Points

The worst service I have come across. I had to complain to the banking ombudsman within the first two months of having the account. Trying to get the credit card was a nightmare as nobody seemed to know what the hell was going on and I spent many hours being pushed from call centre to call centre. I have received letters from them on Natwest headed paper which was a surprise as I had always sworn I would never bank with Natwest due to their treatment of us, way back as students. I would not recommend them!


General Comments

The 'free' banking might seem attractive, but it is not worth the savings


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