Academy, Port Talbot Review

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2.1 stars
Average rating for this product is: 2.1 out of 5

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Welsh Foodie's Review of Academy, Port Talbot

21st Nov 2007

Overall Rating

0 stars
  • Value for money
    0 stars
  • Average cost per head
    Under £10
  • Atmosphere
    Suits all
  • Quality of food
    0 stars
  • Food Type
    Bar
  • How often do you eat here?
    Once or twice a year
  • Quality of service
    0 stars
Good Points

It's a nice space. Plentiful condiments. There's plenty of it.


Bad Points

Where do I start?


General Comments

I thought I'd been a bit critical of the Academy in Port Talbot in my last review so thought I should give them another chance. I figure any place can have a bad day so I should try and be fair.

When I arrived, the 50 foot long wooden bar was devoid of one key item - staff. Eventually, once around 10 of us congregated, two people appeared in "Mr Ben" fashion to serve us. I had a suspicion that the reason that there were no staff at hand was because they "cook" the food too. I started to wish I hadn't been so fair minded in giving them a second chance.

I ordered, eventually, a glass of wine and a burger with chips. I thought this would test them as it involved two different styles of cooking - deep frying AND grilling. Wow - how would they cope I wondered.

What I got was a dreadful bread-type roll with burnt beef-type substance and some chips which were ok. Condiments on each table included Heinz tomato sauce, brown sauce, salt, vinegar and pepper which is a good point, I suppose. Yes I have found a good point. The fact that I'm complementing them on their condiments says it all!

Having felt guilty about my previous review I thought I should at least try and give the place another chance but I'm afraid the experience was again awful.

I watched more than 20 people leave the establishment having given up all hope of being served and one mother and child were told not to bother even trying when they walked in - and walked straight back out again to the Weatherspoons opposite.

This place has such enormous capacity for improvement and could easily compete locally as the only other eatery in the town is the Weatherspoons opposite to them. I think that they need a good manager, a chef and some decent training.

As I left I put an envelope on the bar addressed to the "Manager" (needless to say there were no staff available to hand it to) which contained my previous review, hoping that they will take their role seriously.

As it is - in my opinion, this is a place to be avoided at all costs. Shambolic!

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