scepticalDavo's Review of Virgin Broadband www.virgin.net
21st Nov 2007
Overall Rating
- Value for money
- Customer Service
- Reliability
- Speed Consistency
Uptime has been good only been cut of 4 times in 10 years.
Bad Points
If you pay with Direct Debit your Fine if not they will not upgrade your Broadband services and charge you £5 for not paying by Direct Debit.
General Comments
Been with NTL for 10 years since virgin came into our life its been nothing but stress, bills are wrong monthly so I canceled Direct Debit's and now get charged £5 for paying over the phone, now they say I cant upgrade my Broad Band service to 20mb unless I sign up for a Direct Debit again.
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