Virgin Broadband www.virgin.net Review

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Average rating for this product is: 1 out of 5

From 16 ratings and 210 reviews

12% of users recommend this product

scepticalDavo's Review of Virgin Broadband www.virgin.net

21st Nov 2007

Overall Rating

Value for money
Customer Service

Reliability
Speed Consistency

Good Points

Uptime has been good only been cut of 4 times in 10 years.

Bad Points

If you pay with Direct Debit your Fine if not they will not upgrade your Broadband services and charge you £5 for not paying by Direct Debit.

General Comments

Been with NTL for 10 years since virgin came into our life its been nothing but stress, bills are wrong monthly so I canceled Direct Debit's and now get charged £5 for paying over the phone, now they say I cant upgrade my Broad Band service to 20mb unless I sign up for a Direct Debit again.

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