mesh xp2000 review

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Average Ratings

Quality	1.5/10
Ease of Use	5.2/10
Ease of Set Up	5.1/10
Value for Money	2.9/10
Overall rating	2.1/10

17% Recommended2 out of 12 Reviews

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By Brentford Bob on 11th Sep 2003

Brentford Bob's Ratings

Value for money	0/10
Overall value	0/10
Brentford Bob's recommendation

Good Points

None - Although PC system did appear good value at the outset.

Bad Points

Hundreds!

General Comments

I wish I'd looked here before I bought a Mesh PC!

I can identify with everything that everyone else has said. I bought a custom build Mesh ZP2000 for over a grand and it didn't work on arrival. I phoned the clueless tech support people and they couldn't help - saying that the machine would have to be returned and the fault diagnosed. I had payed for an on-site warranty but this only covers hardware apparently. So, it begs the question - how do they know that it's NOT a hardware fault over the phone? Does Doris Stokes work there?
If it's not a hardware fault then it MUST be a software fault right? Mesh therefore obviously DON'T test their systems before despatch despite saying they do.
The other outrageous thing that they do is take your money the day after you order your system. Mine arrived (dead) two weeks later. I have since returned it and I'm STILL waiting for my credit card refund. That's a month that they've had my money now.

I have telephoned my local Trading Standards office and they told me that if you're unhappy you can phone your credit card company and tell them that you have a "disputed transaction" and that you would like a "Chargeback" to be put in place. This basically means that Mesh (or whoever) don't get paid! Hooray!! So, there's a tip - always pay by credit card.

And dont get me started on the Mesh phone queues..........

Total Respect: +3