AmbienteDirect www.ambientedirect.com Review

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hamishstewart's Review of AmbienteDirect www.ambientedirect.com

Overall Rating

0 stars
  • Value for money
    2 stars
  • Customer service
    Non-Existent
  • Quality of website
    3 stars
  • Goods purchased & cost
    Lights, €1000
  • Delivery
    Still waiting
Good Points

This German site offers very nice designer furniture and appliances at reasonable (not very cheap, but ok) prices. It all looks good but....


Bad Points

I ordered 8 Artemide uplighters at a cost of €1036 in March. My French credit card was debited. In April I was told a partial shipment had been made, and they gave me a GLS tracking number.

Nothing arrived, I tried the tracking number with GLS, it was not a valid tracking number. I emailed Ambiente Direct, no sensible response. I have faxed and emailed these people but can not get my credit card refunded.


General Comments

I am not sure this is a genuine operation.


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Members' Comments onhamishstewart's Review

  • carreno on 7th Apr 2008

    I agree with this review because I have had the same bad experience with AmbienteDirect. We are waiting for items ordered... one year ago!

  • AbbyJ on 17th Feb 2009

    I agree with this review because I am still waiting for my order 4 months on.