hamishstewart's Review of AmbienteDirect www.ambientedirect.com
15th Nov 2007
Overall Rating
- Value for money
- Customer serviceNon-Existent
- Quality of website
- Goods purchased & costLights, €1000
- DeliveryStill waiting
This German site offers very nice designer furniture and appliances at reasonable (not very cheap, but ok) prices. It all looks good but....
Bad Points
I ordered 8 Artemide uplighters at a cost of €1036 in March. My French credit card was debited. In April I was told a partial shipment had been made, and they gave me a GLS tracking number.
Nothing arrived, I tried the tracking number with GLS, it was not a valid tracking number. I emailed Ambiente Direct, no sensible response. I have faxed and emailed these people but can not get my credit card refunded.
General Comments
I am not sure this is a genuine operation.
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On average, people found this review very helpful
Members' Comments onhamishstewart's Review
carreno on 7th Apr 2008
AbbyJ on 17th Feb 2009
I agree with this review because I am still waiting for my order 4 months on.
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I agree with this review because I have had the same bad experience with AmbienteDirect. We are waiting for items ordered... one year ago!