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- krysia1974's review
Have a picture of Jacobs www.jacobsprints.co.uk.?, please send it to us.
| Quality of website | 5/10  |
|---|---|
| Value for Money | 0/10 |
| Reviewer Rating | 1/10 |
| Overall Rating | 1/10  |
By krysia1974
on 12th Nov 2007
| Goods purchased & cost | photobook |
|---|---|
| Customer service | Poor |
| Delivery | Still waiting |
| Quality of website | 5/10 |
| Value for money | 0/10 |
| Overall value | 1/10 |
 krysia1974's recommendation | |
Jacobs shops are ok, but I cannot think of a good thing to say about jacobsprints.co.uk, steer clear, they seriously need to sort their act out.
Its just all bad
I ordered a photobook, took me ages to arrange using their software, my internet connection went down during the transfer stage , and to get back to where I was I had to start again, so I was initially charged twice, had a dispatch notification and to this day I am still waiting, I cannot see how a telephone book can take up to 10 business days (2 weeks) to go less than a hundred miles, anyway avoid this service like the plague. I am doubting that they have even sent it, probably just sat in some lab somewhere. But they don't care now because they have my money.
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