Jacobs www.jacobsprints.co.uk. Review

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2 stars
Average rating for this product is: 2 out of 5

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krysia1974's Review of Jacobs www.jacobsprints.co.uk.

12th Nov 2007

Overall Rating

0.5 stars
  • Value for money
    0 stars
  • Customer service
    Poor
  • Quality of website
    2.5 stars
  • Goods purchased & cost
    photobook
  • Delivery
    Still waiting
Good Points

Jacobs shops are ok, but I cannot think of a good thing to say about jacobsprints.co.uk, steer clear, they seriously need to sort their act out.


Bad Points

Its just all bad


General Comments

I ordered a photobook, took me ages to arrange using their software, my internet connection went down during the transfer stage , and to get back to where I was I had to start again, so I was initially charged twice, had a dispatch notification and to this day I am still waiting, I cannot see how a telephone book can take up to 10 business days (2 weeks) to go less than a hundred miles, anyway avoid this service like the plague. I am doubting that they have even sent it, probably just sat in some lab somewhere. But they don't care now because they have my money.

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