pdw204's Review of Tiscali Broadband www.tiscali.co.uk
7th Sep 2003
Overall Rating
- Value for money
Fast when connected
Bad Points
Constant disconnections - sometimes one minute!
General Comments
The Tiscali registration was easy and quick. Free modem arrived three weeks ago. Since then we've been plagued with constant disconnections. Many calls to help desk (which I believe is based in India - difficult to understand them). Modem uninstalled, reinstalled, drivers downloaded, filters changed, new modem tried, drivers downloaded for chipset on new computer, old computer tried all without result. They have at last agreed to get line checked! Not at all impressed with the helpdesk but I must admit connection is fast - when it works!
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Members' Comments onpdw204's Review
Streetwisedude
on 4th Dec 2004
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If it was a fault with the telephone line, why do you seem to think that is something Tiscali should sort out? Isn't is a problem with BT?