badgerjon's Review of ADSL 4 Less.com www.adsl4less.com
8th Nov 2007
Overall Rating
- Value for money
- Customer Service
- Reliability
- Speed Consistency
It is a reliable service, so long as you have no problems and need to speak to customer service
Bad Points
Try and get a MAC code out of them!!
General Comments
I've been with ADSL4LESS for years, (at least 3), and have had no problems, however over that time they've become less and less competitive on price, so I finally decided to migrate to another company. I contacted them to ask for my MAC code, and at first got very rapid responses asking why I wanted to leave, could they tempt me with a better deal, etc, to all of which I Replied, no thanks, please send me my MAC code. Eventually I got no reply from them, so tried to log into their customer support, only to find that my login didn't work. I e-mailed, and they sent me the login and password I already had. It didn't work, so I e-mail again, only a bit sarcastic, then I get a reply saying they've tried it, and it works fine, it must be me! I go to the site again, and the stored login details from last time I tried work! I can only assume this was a delaying method to try and put me off leaving. Anyway, I still don't have a MAC code, and don't know how I'm going to get one out of them, so I'm reviewing them here to say beware of this company. I wouldn't recommend them to anyone ever.
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