Aspire Visa Credit Card Review

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Aspire Visa Credit Card
★☆☆☆☆
0.9
16.0% of users recommend this
  • Customer service

  • Value For Money

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jlsmith223's review of Aspire Visa Credit Card

“I will state that I was never late or over limit on...”

☆☆☆☆☆

written by jlsmith223 on 07/11/2007

Good Points
None

Bad Points
The initial fees, poor customer service (if you can get a real person!)

General Comments
I will state that I was never late or over limit on this card in the two years I used it in college HOWEVER I have recently had a problem with it... I closed it over a year ago. In Sept 2006 I paid it off and closed it only to get a forwarded piece of mail this year stating that not only was an annual fee charged this year but it was past ue... on a closed account. I finally got in touch with someone in India who said "well do you have proof" I told her I could give her the pay off date, the day I closed it, who I spoke with and a copy of the last statement I received from them reflecting a credit (last year) etc. She said "well the card has an annual fee" and I responded that it was inappropriate and I believe against the law to charge me fees on a closed account that has no balance. I am supposed to call back Friday. She said I could call this other customer service number but that they wouldn't talk to me because the account is in "delinquent" status... my closed account!

  • 1 year and over

    Used card for

  • No

    Loyalty scheme

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