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- cmharris's review
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Picture courtesy of AMRW.
| Value for Money | 5.4/10  |
|---|---|
| Reviewer Rating | 4.8/10 |
| Overall Rating | 4.7/10  |
By cmharris on 6th Nov 2007
| Date of hire (month/year) | September 2007 |
|---|---|
| Country & City of hire | Gerona, Spain |
| Condition of vehicle | Average |
| Choice of vehicles | Average |
| Value for money | 3/10 |
| Overall value | 1/10 |
 cmharris's recommendation | |
Managed to get the car that we'd requested. Big deal.
Child seat stank of vomit.... absolutely disgusting. It was almost unbearable driving around and having to smell vomit every time we used the car. Staff rude and unhelpful, they kept us waiting for ages whilst serving later arrivals on the other side of the counter.
They charged us 69 Euros for a full tank of petrol when we only used 2 thirds of a tank. Also got charged extra for child seat when this was supposed to have been covered in payment online.
We complained to Carjet upon our return and were sent an automated response that they would endeavor to get back to us within 28 days. Ten weeks on and two more emails to them and we're still awaiting their response.
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