nadge's Review of Direct Line Breakdown Cover
5th Nov 2007
Overall Rating
- Value for money
- Customer service
- Speed of response
They managed to fix a car once. Three calls over five years. 1st call recovery: no courtesy car.
Bad Points
Left me stranded 200 miles from home once. Slow to respond. They didn't offer the courtesy car which I've paid the premium for. Today they sent a tow truck rather than a mobile mechanic (as promised), leaving the bonus on me to get it fixed at my own dealership. Despite having Nationwide full recovery cover, I was told I'd have to pay to move the car 12.6 miles, because there's a 10 mile limit (applies to some premiums). Someone had pushed the wrong level of cover when logging my call.
General Comments
Poor. Will revert to RAC. Their service is stressful, costly: over and above the premium (if only in calls to sort out admin errors) and aggravating and demeaning to boot. Don't believe that they provide roadside or home-start assistance. I was lucky if I would have seen anything other than a tow-truck.
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Web Links
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Car insurance | Challenge us for cheap car & home insurance ?
Get 8 weeks' worth of FREE car insurance cover from Direct Line, thanks to our World of Super Sized deals. Expires 3rd January 2010. Also check out our deals on home insurance. ... European Breakdown
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Breakdown Cover Insurance Policy UK
At Direct Line our breakdown cover insurance offers you all the reassurance and service you'd expect, and yet our breakdown cover starts from just £23 for services within Europe and the UK.
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Breakdown cover - Britannia Rescue - UK & European Breakdown
At Britannia Rescue we have been committed to providing our members with the very best breakdown cover and service for over 25 years. ... Over 3,000 breakdown professionals ... Cover Options
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Breakdown cover, European breakdown cover, roadside assistance |
Looking for rapid UK or European breakdown cover? Green Flag's average response time is just 30 mins and 86% of vehicles are repaired at the roadside. ... Cover Options ... Registered in England and Wales No:
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Car insurance, Home insurance from Privilege
Privilege Insurance is underwritten by Direct Line Insurance plc which is authorised and regulated by the Financial Services Authority. Registered office: ... Cover details; ... Breakdown information;
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Breakdown cover, European breakdown cover, roadside assistance |
Looking for rapid UK or European breakdown cover? Green Flag's average response time is just 30 mins and 86% of vehicles are repaired at the roadside. ... Cover Options ... Registered in England and Wales No:
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Green Flag breakdown insurance cover Green Flag breakdown insurance
Green Flag specialize in Rapid Breakdown Cover. Everything we do is focused on getting your wheels turning as quickly as possible. ... Best On-Line Breakdown Cover Provider 25% online discount
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Breakdown Cover Insurance Policy UK
At Direct Line our breakdown cover insurance offers you all the reassurance and service you'd expect, and yet our breakdown cover starts from just £23 for services within Europe and the UK.
www.directlineinsurance.com -
Price Comparison - Compare Breakdown Cover from AA, RAC, Direct Line
Even the largest UK breakdown operators may use a similar network of European Breakdown and Recovery Operators when operating abroad. Compare our prices against those of the AA, RAC & Direct Line.
www.vehicle-rescue.com -
Direct Line service breaks down | Money | The Guardian
Before going on holiday to France, I bought Direct Line breakdown cover for my car just for the week. On the return journey, still 100km away from the port, the car lost power.
www.guardian.co.uk
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