debenhams direct review

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Average Ratings
Value for Money1.2/10
Overall rating0.8/10
12% Recommended2 out of 17 Reviews

Review of Debenhams Direct

By janet13 on 5th Nov 2007

janet13's Ratings
Value for money1/10
Overall value0/10
no janet13's recommendation

Good Points

Good at saying sorry no matter how many times I call on the customer service call centre.

Bad Points

General Comments

Designers clothes arrived damaged, took 3 weeks to deliver, didn't collected damaged clothes, therefore returned in post. Big hassle, 7 days to repy to e-mail, took money from credit card on day of order but took 7 weeks to get refund. No way of knowing how delivery was progressing. Very bad customer service as they had no information and were ineffective. Not recommended.

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Debenhams Online UK Department Store - Debenhams Online
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