HSBC Student Account Review

“Endless list!!!! Every service a bank should provide...”

Written on: 02/11/2007 by Danny Gull

Good Points
....erm....no seriously i can't think of any

General Comments
Endless list!!!! Every service a bank should provide was provided poorly by HSBC. Customer service was poor with long waiting times. Huge hassle to try and pay money in to my account and even more hassle to take money out. However, the worst sin they are guilty of is having NO flexibility in their overdraft facility despite promises in their promotional packs. I was not allowed an overdraft of more than £1000 at any point during my three years at university despite being as cautious as any other student in my spending! There was no support provided whatsoever if you had any financial difficulties. Even when i was at the very end of my £1000 overdraft they would not extend it by even a penny to help me out! Other banks appeared to be bending over backwards to help people with many of my friends having their overdrafts extended to double the maximum of £1000 I was allowed with HSBC.