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- carlasmum's review
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| Customer Service | 6.9/10   |
|---|---|
| Quality of website | 8.4/10 |
| Value for Money | 7/10 |
| Reviewer Rating | 6.8/10 |
| Overall Rating | 5.8/10 |
By carlasmum on 2nd Nov 2007
| Goods purchased & cost | L'Occitane 28 |
|---|---|
| Customer service | Excellent |
| Delivery | On time |
| Quality of website | 10/10 |
| Value for money | 10/10 |
| Overall value | 10/10 |
 carlasmum's recommendation | |
Great customer service as for refund of postage I dont know anybody who does this. QVC do refund postage if item is faulty. Very few companies allow you to have a good use of things and then be able to return, especially earrings and cosmetics.
Can't think of any really, but would like to have shopping order in one delivery whenever possible and perhaps a bit cheaper.
Overall a great way to shop. Reliable and they do try to rectify problems immediately as well as selling good quality items. After 9 years I will certainly carry on shopping with QVC.
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