motorpoint www.motorpoint.co.uk review

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Average Ratings

Customer service	3.2/10
Value for Money	5.3/10
Reviewer Rating	3.5/10
Overall Rating	4.1/10

33% Recommended7 out of 21 Reviews

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By steved123 on 1st Nov 2007

steved123's Ratings

Town/City	GLASGOW
Customer service	0/10
Value for money	7/10
Overall value	2/10
steved123's recommendation

Good Points

Prices are low, about 10% lower than my local dealer.

Bad Points

Sales service via internet and telephone was poor, after you've committed to purchase a car from them and paid the deposit.
Based on that I dread to think what the after sales service would be like, fortunately I've not had to test it.

General Comments

I bought a 14 month old car that had not had its annual service, it took around a dozen emails / phonecalls plus a chat with my trading standards office before they confirmed that the "promised advertised warranty " was valid - although I still had to pay for the "missed" service to validate it! My advice is to check that any promised warranties are valid and always ask them for written confirmation. Furthermore ensure you know your legal rights or simply go to your local dealer instead.

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