johncauser's Review of DigiFusion FVRT100 Digital Video Recorder
30th Oct 2007
Overall Rating
- Value for money
- Features
- Time DVR OwnedOver 1 Year
- Ease of Use
Twin tuner ability to record 2 separate programmes at once.
Quality of recordings in general.
Bad Points
Reliability of the unit.
Slow response to e-mails from support team.
Short warranty period in respect of initial cost.
23 months old & failing every day!
General Comments
For the first 18 months I was pleased with the performance of my DigiFusion FVRT100. However, now there is no longer any warranty it is failing on a daily basis. The support team had to replace the mains supply unit under warranty some time ago, but I am now finding the unit dying overnight. It will either display an incorrect time (presumably the time when it fails) or will show a channel number, but in either event it will not respond to either the remote control or the standby switch on the front panel. There is a lenghty procedure to reactivate it but involves clearing the hard disk which results in the total loss of any unseen recordings. I have e-mailed the support team several times. They eventually reply, but today they seem to be ignoring the last two cries for help! I will certainly not buy another of their products unless a miracle happens and the unit is repaired under the statutory rights act where I should expect a reasonable length of fault free use. I leave you to guess what their reaction to that was!
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Web Links
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PVR UK: PVR (Personal Video Recorder) and DVR (Digital Video
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