chase bank perfect credit card review

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Average Ratings
Customer service1.2/10 Based on 4 ratings
Value for Money0.9/10
Reviewer Rating0.8/10
Overall Rating0.8/10 Based on 18 ratings
6% Recommended1 out of 17 Reviews

Review of Chase Bank Perfect Credit Card

By rafaela1977 on 30th Oct 2007

rafaela1977's Ratings
Used card for0 - 6 Months
Loyalty schemeNo
Customer service3/10
Value for money1/10
Overall value0/10
no rafaela1977's recommendation

Good Points

Bad Points

General Comments

It's only been two months since I applied for the Chase bank Perfect credit card, and I'm already hating it. Every representative I talk to about a transaction concern says different things. I check my statement online daily, and whenever an unexpected fee is applied I have called Chase and inquired about it. Every one I talked to has said that they will reverse the amount and change my due date. However, I stress the point to them that this should not have happened in the first place, because when I first open such account I specifically ask questions about payments, and they reassured me that my schedule payments of such date will be fine. Therefore, I should not be charged a late fee. Worst, Chase charge me $39.00, and when they try to credit it back, they credit it with $29.00. What is that? Where did the $10.00 go? I hope they read the reviews and make improvements with their communication with their client so that there is no misunderstanding in the future.

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