A Plus www.aplus.net Review

Overall Rating

None

Everything you can imagine

I finally got billed; as you can see below: One thousand two hundred five dollars and ten cents - and one suspended account.
That is the price I am paying for trying to help.
Its amazing how it is easier to get rid of someone who tries to point out the mistakes than it is to fix them.

When I signed up for my account I was really happy, after watching the flash presentation, what came to my mind was - "Wow i am dealing with one, if not, the best dedicated shell providers out there"
So much bureaucracy, so many thing to sign and send back to them by fax,
it made a plus look even better and better.

When i logged into the account, and tried to download something, i got the amazing rate of 4mbits , I had never got that fast. Ii was living a fairy tale, a dream, but then it all turned out into a huge nightmare.

After realizing the free bsd version installed was 6.1, I decided to update to version 6.2 , which was impossible to do. The kernel wouldn't even compile. So far so good, that happens all the time.. i got into the live chat, and while i was telling the helper what was going on.. i realized the hole was much deeper.

I decided to do some security checks as a routine, and got alarmed to what i saw. i tried to notify the live chat assistant, and he had nothing to say. I insisted he either didn't know or acted like he had no clue what I was talking about.
I asked some questions like


- why do you charge for IP setup, when they are all misconfiguration on
the same switch
- why the system is all opened to everyone sniif it, and get access to
all passwords going on through those ips
- why i keep getting tons of arp requests from other machines, like
they were trying to steal my ip.

He had no answer for any of my questions. So i decided to show him what i was talking about. I scripted something, and grabbed all the ips running on my switch. over 1000 ips, of course it was exaggerated. I could have taken 10 ips, 1 ip.. that would be totally low profile, I could have back doored everything I could have sniffed everything without saying a word, and in less than 24 hours I would have tons of passwords with me.


Believe me, if I was going to act in a malicious way, I would never had told the helper desk guy about the security holes. Everything would go so discreet, i could sniff everything for months.. and it would never be noticed, and i am sure you know that. Instead i grabbed over 1000 ips at once, and what have i got ?
A suspended account

So I tried to talk in live chat - got no answer I called the guys - explained the entire situation and a dedicated server support said: "so you were trying to teach us a lesson?" - believe me, i am not a nerd/hack kid, I hired and PAID for a service in order to run a legitimate business, well, he at least told i was supposed to call back on Monday. Dont worry, I will.

I feel very sorry, for the way you see this. The a plus mentality is so far from the reality, "you tried to teach us a lesson"
That's really how you see it ?
I hope not.
I wish you luck and hope you act like professionals by contacting me.

Thanks in advance,

jayme