HSBC Car Insurance Review

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1.1 stars
Average rating for this product is: 1.1 out of 5

From 0 ratings and 20 reviews

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jsbluecow's Review of HSBC Car Insurance

26th Oct 2007

Overall Rating

2.5 stars
  • Value for money
    4.5 stars
  • Reason for going with this company
    Cheapest Quote
  • Driver Type
    Male Driver
  • Customer Service
    1.5 stars
  • Have you made a Claim
    Currently Claiming
  • Cover Taken
    Comprehensive
  • Previous Insurance Company
    Churchill
Good Points

HSBC were able to provide me with a good value quote.


General Comments

Unfortunately they have so many different phone numbers for making claims it was very difficult to get in touch with them. Not only do they not have a freephone claims line, when I was waiting to talk to an operator after about 15 minutes they hung up on me and told me to ring back later. I rung back later and waited about 10 minutes to be told that the office was now closed. So much for a 24 hour claimline! Although HSBC are value for money, I do feel that an insurance company needs to be there for you at the most important times.

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