The Car People, Ashton-under-Lyne, Greater Manchester Review

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The Car People, Ashton-under-Lyne, Greater Manchester
3.1 stars
Average rating for this product is: 3.1 out of 5

From 6 ratings and 13 reviews

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Neil Fidler's Review of The Car People, Ashton-under-Lyne, Greater Manchester

24th Oct 2007

Overall Rating

0 stars
  • Value for money
    0 stars
  • Customer service
    0 stars
  • Town/City
    Bolton
Good Points

None I'm afraid.


Bad Points

Very bad service.


General Comments

We bought a Nissan Nivara for £14k from The Car People on 28th September 2007. The vehicle wasn't even fit for purpose. It didn't start first time (which they must have been aware of as they'd started it up around the corner and left it running for my test drive) and lost power whilst driving. They also managed to botch a paint job on the tailgate between my test drive and me collecting the car. When I bought it I told them I wanted it to tow my caravan. I am frightened to put my two small children in the car in case it loses power whilst driving and we get hit by another vehicle.
Sales team do not like taking my calls and have refused to give me a refund so I am having to pay £150 per hour for a solicitor to claim my refund. The whole experience has been dreadful. We've had terrible service from them. The car they sold us didn't even drive properly which they claimed was a 'minor fault'. I would never recommend buying anything from them. I now have no car and no money. Added to that my son was crying as we had to cancel a family holiday in the caravan he was looking forward to as we had no car to tow it with. I've made a mistake buying from them and let my family down in the process.

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