the car people, ashton-under-lyne, greater manchester review

Have a picture of The Car People, Ashton-under-Lyne, Greater Manchester?, please send it to us.
Picture courtesy of Tom.

Average Ratings

Customer service	6.6/10
Value for Money	7.4/10
Reviewer Rating	6.5/10
Overall Rating	6.4/10

75% Recommended6 out of 8 Reviews

• Overview
• Reviews
• Write your review
• Ask a Question

By Neil Fidler on 24th Oct 2007

Neil Fidler's Ratings

Town/City	Bolton
Customer service	0/10
Value for money	0/10
Overall value	0/10
Neil Fidler's recommendation

Good Points

None I'm afraid.

Bad Points

Very bad service.

General Comments

We bought a Nissan Nivara for £14k from The Car People on 28th September 2007. The vehicle wasn't even fit for purpose. It didn't start first time (which they must have been aware of as they'd started it up around the corner and left it running for my test drive) and lost power whilst driving. They also managed to botch a paint job on the tailgate between my test drive and me collecting the car. When I bought it I told them I wanted it to tow my caravan. I am frightened to put my two small children in the car in case it loses power whilst driving and we get hit by another vehicle.
Sales team do not like taking my calls and have refused to give me a refund so I am having to pay £150 per hour for a solicitor to claim my refund. The whole experience has been dreadful. We've had terrible service from them. The car they sold us didn't even drive properly which they claimed was a 'minor fault'. I would never recommend buying anything from them. I now have no car and no money. Added to that my son was crying as we had to cancel a family holiday in the caravan he was looking forward to as we had no car to tow it with. I've made a mistake buying from them and let my family down in the process.

Important, please be aware that:

1. For each negative review there may be hundreds of satisfied customers.
2. None of the information is validated by Review Centre. Reviews are the opinions of the individuals concerned. All Content published is moderated to meet our Terms and Conditions.
3. We encourage companies to respond to negative reviews by using the comment facility at the bottom of the reviews.

Total Respect: +1