Cool New Mobile Review

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0.5 stars
Average rating for this product is: 0.5 out of 5

From 3 ratings and 25 reviews

Thumb down 8% of users recommend this product

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taj's Review of Cool New Mobile

22nd Oct 2007

Overall Rating

0 stars
  • Value for money
    0 stars
  • Quality of service
    0 stars
  • Goods purchased & cost
    mobile contract phone 12 months
  • Layout of shop
    0 stars
Good Points

Very quick to send out thank you messages and terms and conditions. All their small print very cleverly worded.


Bad Points

Each time I've rung up, I've had conflictiong advice about when and which bill I should send to claim my refund.


General Comments

Please do not give yourself the same grief and headache I got by having anything at all to do with coolnewmobiles.
I'm very dissatisfied and angry that they have disallowed my claim (1st one). This was through no fault of my own. It was totally down to the wrong advice given out by their staff. But of course they deny this and i have no way of proving it.
I will never be using them or recomending them to anyone.

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