Top Appliance www.topappliance.com Review

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1.3 stars
Average rating for this product is: 1.3 out of 5

From 0 ratings and 32 reviews

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sdean's Review of Top Appliance www.topappliance.com

11th Oct 2007

Overall Rating

0 stars
  • Value for money
    0 stars
  • Customer service
    Poor
  • Quality of website
    0 stars
  • Goods purchased & cost
    £980.00
  • Delivery
    Still waiting
Good Points

No good points


Bad Points

Everything


General Comments

I ordered a Smeg Fridge Freezer from Top Appliance on the 30th of June 2007. I was told it was in stock, then two weeks later I was told it was out of stock and would be in stock in another two weeks. This went on and on for another two weeks, and finally I had enough and cancelled the order on the 3rd of September 2007. Then, I was told it will take 28 days before I could have a refund. I waited and waited, and 28 days later, no refund. Then I was told on the 3rd of October that it would be in my credit card account within 48 hours, but it wasn't. Finally, I got in touch with Trading Standards, and I contacted Top Appliances again on the 9th of October, and I was told by email that my money would be refunded with 24 hours. I am still waiting!

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