Bosch SHU66C Review

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Bosch SHU66C
1.2 stars
Average rating for this product is: 1.2 out of 5

From 1 rating and 7 reviews

Thumb down 14% of users recommend this product

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Conteafsa's Review of Bosch SHU66C Dishwasher

9th Oct 2007

Overall Rating

0.5 stars
  • Value for money
    0.5 stars
  • Special Features
    All
  • Durability
    1 stars
  • Service & Support
    0.5 stars
  • Owned Product For:
    More than 1 year
  • Ease of Use
    1 stars
  • Style
    4 stars
Good Points

None


Bad Points

Everything. Cycles don't work. Dishes don't come clean. Different metals cannot be washed at same time. Even soap dish does not open and close properly.


General Comments

I purchased a Bosch dishwasher in July 2003 based on the positive reviews it received. The model # is SHU66C. I have had nothing but problems with it since it was purchased. It was not cleaning the dishes properly so a repairman came and replaced a part.

The dishes tasted soapy. I was told I was using too much soap although I was using substantially less than recommended in the manual. I was told I must have hard water or soft water. I have neither. I was told my dishes must not be dirty enough, stop using soap. This left the dishes feeling grimy. I needed to make sure to clean with vinegar periodically and clean filter, which I did.


I was getting brown spots on the cutlery which I had to take steel wool to remove. I was told that with a stainless steel interior you cannot mix metals so I would have to wash cutlery separate from pots and pans and some pots and pans I could not wash together. I also could not have cutlery touching each other as this also caused the brown spots. No dishes could be near each other because the water would not be able to clean the dishes properly. I now wash pots and pans by hand and often have to rewash, by hand, glasses and cutlery, even dishes on occasion. If I try to rewash dishes in the machine, they come out with a film on them.

Now, after four years the machine just stopped working. It stopped in the middle of the cycle. When I tried to restart, the lights on the control panel flashed momentarily and then the machine died. I am now told I cannot get a service call for 3 weeks and even if it is the control panel (which would be covered under warranty), it would cost $99 for 18 minutes and $12 for every 6 minutes after that.

I had a Kitchenaid for 20 years and never had a problem with it. I was also able to wash dishes, cutlery, and pots

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