bcsmith's Review of British Gas
4th Oct 2007
Overall Rating
- Value for money
They seem to offer a low price
Bad Points
Slow to set up online account
General Comments
Administratively they have been appalling. If I costed my time and lost interest on the credit balance they have built up, they would be the dearest in the market. some of the problems I have had -
Ignore e-mails
Difficult to contact by phone
Do not return calls when promised
Let credit balance build up but ignore requests to refund it and refuse to pay interest or compensate
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