Egg Internet Banking www.egg.com Review

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Egg Internet Banking www.egg.com
1.6 stars
Average rating for this product is: 1.6 out of 5

From 7 ratings and 31 reviews

Thumb down 23% of users recommend this product

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RickH's Review of Egg Internet Banking www.egg.com

2nd Oct 2007

Overall Rating

0 stars
  • Value for money
    0 stars
  • Ease of Use
    0 stars
  • Used service for
    1 year and over
Good Points

None, not one - nightmare service.


General Comments

Can't access my account, because it's closed, and Egg won't tell me how much interest they have added, so I can't pay that off, and their communications are truly hopeless. They first told me I owed them £6000, then that became £600 - so I paid that, and then they said the account is closed but there's more interest, send us £2,70, oh and the cheque will cost you £2.00. I am now waiting to here exactly how much they want me to send to close this bloody Egg card account and I will NEVER use Egg or the Prudential again!

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Members' Comments onRickH's Review

  • Clair Rank: Brigadier on 4th Oct 2007

    I must say I had similar problems - I decided to close my account after I saw how bad the the email communication was. i.e Sent a query and had an stock reply the next day with a answer to something totally different. Unlike you I cleared my balance and kept it for a month with no balance before I closed the account so I would avoid the problems you are going through. Best of luck though hopefully you will be free soon.

LenderAccountDescriptionInterestAEROverdraft  
Overdraft RateOverdraft Limit
Alliance & LeicesterPremier Direct AccountEarn a great rate of 6% AER (fixed for one year) on balances up to £2,500.Monthly6.00%0.00%£2,000.00
Alliance & LeicesterPremier CurrentEnjoy Free annual multi-trip European travel insurance and earn 0.50% AER on balances up to £2,500.Monthly0.50%0.00%£2,000.00
NatwestNatwest Advantage Gold AccountEnjoy benefits worth up to £704 for just £12.95 a month. Including Mobile phone cover, Travel Insurance and even tailored rates on other Natwest products.Monthly0.25%18.49%n/a