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- robsimpson1976's review
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| Content | 1.6/10   |
|---|---|
| Reliability | 4/10 |
| Customer Service | 2/10 |
| Speed Consistency | 4.4/10 |
| Value for Money | 2.2/10 |
| Reviewer Rating | 1.6/10 |
| Overall Rating | 1.7/10 |
By robsimpson1976 on 1st Oct 2007
| Content | 0/10 |
|---|---|
| Value for money | 1/10 |
| Overall value | 0/10 |
 robsimpson1976's recommendation | |
Speed (while it was working!)
Customer service.
Floored cancellation procedures. We moved out at the end of May. It's October and they're still claiming money from my account, saying I made a call at the end of August. I cancelled before we moved out and have hassled them ever since, but get told something different each time. Really poor customer service, with contradicting information being given out by advisor's who refuse to allow you to speak to a manager, complaints department. So frustrating!
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