Hotel El Paso, (Universal Port Aventura Complex) Review

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Hotel El Paso, (Universal Port Aventura Complex)
3.8 stars
Average rating for this product is: 3.8 out of 5

From 7 ratings and 35 reviews

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xxsc01xx's Review of Hotel El Paso, (Universal Port Aventura Complex)

30th Sep 2007

Overall Rating

0.5 stars
  • Value for money
    2 stars
  • Board Basis
    Half board
  • Accommodation
    1.5 stars
  • Food
    2 stars
  • Location
    4.5 stars
  • Date of stay
    09/07
  • Tour Operator
    My Travel
  • Customer Service
    1 stars
  • Resort
    2 stars
Good Points

Close to the park.


Bad Points

Dirty rooms, very little staff speak English, not allowed in the swimming pool before 10am and not allowed in after 7pm, no entertainment at night unless you are under 6 years of age or like playing "head, shoulders, knees and toes".


General Comments

If you decide to go to Hotel El Paso, I would seriously not recommend going in September as you can tell that they are close to the end of the season because the rooms were filthy, from mould on the bathroom tiles, to god knows what kind of muck was wiped on the walls! Probably one the worst hotels I've stayed in but it is situated in one of the best locations to get to the park (less than 5 minutes walk).

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Members' Comments onxxsc01xx's Review

  • teuluthomas Rank: Lance Corporal on 3rd Apr 2008

    I agree with this review because we have just returned after an Easter break and you can tell that the season hasn't started yet. Hot food is a huge problem, no queues and so food standing around and not adequately heated, pool shut and no sun beds. Still no fridges in the rooms. However the rooms were clean, I think they have had a major pre-season paint and decorate. Not 4*