My Travel Review

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My Travel
2.1 stars
Average rating for this product is: 2.1 out of 5

From 9 ratings and 97 reviews

Thumb down 41% of users recommend this product

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vonnie's Review of My Travel

30th Sep 2007

Overall Rating

0.5 stars
  • Value for money
    1 stars
  • Flight From - To
    U.K. - Las Vegas
  • Flight on time?
    1.5 stars
  • Comfort on flight
    1 stars
  • Flight Date
    September 2007
  • Ticket class
    Premium Economy
  • Customer service
    0.5 stars
  • Quality of food
    2 stars
Good Points

Cabin Crew - steward tried his best to be helpful.


Bad Points

No t.V. monitor on either outward/return journey, when brought to the attention of cabin crew advised my bad luck!
Feel the cabin crew would benefit from further customer service training as this was sadly lacking in the some of the cabin crew.


General Comments

Being a humble working class person who has saved for over a year to make this very special trip i was very disappointed, upon settling into my seat i asked for a pillow only to be told that they have all gone.
a 10 hour flight is a long time with no T.V. monitor, you read the brochures which promise a seat back screen for the entertainment, my first and las t experience with My Travel was not so.
i found the some of the cabin crew to be unhelpful, if you asked for an explanation they went off to get someone but never returned, this is very rude and no way to treat people.

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